Media Composer | First — Media Composer — Media Composer | Ultimate — Media Composer | Enterprise
Win – Mac
You will find the Master FAQ here (most questions answered here)
More info about Media Composer | Enterprise: Check the FAQ here
Media Composer | First is the free version of Media Composer
Start with checking the Compatibility Matrix and Download it from here
Here is a comparison with the differences between the different packages, and the FAQ.
Link to all Media Composer 2019.x docs
ReadMe: MC 2019.6 – MC 2019.7 – MC 2019.8 – MC 2019.9 – MC 2019.11 – MC 2019.12 – MC 2019.12.1 – MC 2019.12.2 – MC 2019.12.3 – MC 2019.12.4 – MC 2019.12.5
Docs for 2019.x: Users Guide – Effects Guide – Supported Video Formats – What’s New 2019.6 – What’s New 2019.9 – What’s new 2019.12
All licensing and activation is now handled by Avid Link (See Avid Link section below)
If you have an Activation Card or Activation Key, go here to register/login and activate
Note! Mac drivers for dongles need manual install from MC 2018.3
For FlexNet floating license manager, check out this PDF here, and this video here
All licensing and activation is now handled by Avid Link – Download the installer for Avid Link from here – More details in the install guide and here’s the FAQ.
Keep Avid Link up to date, no matter what Media Composer version you are running, Avid link is available for Windows/Mac/Google/iTunes
Make sure to install updates to your AMA plugins, get the latest ones from here:
www.avid.com/ama
Product Page – Documentation – Feature Comparison – Connection Chart
Get drivers here https://my.avid.com/esd section: Avid Artist | DNxIQ
Slot configuration guidelines for DNxIQ What slot should I use?
Product Page – Documentation – Feature Comparison – Connection Chart
Get drivers here https://my.avid.com/esd section: Avid Artist | DNxIO
Slot configuration guidelines for DNxIO What slot should I use?
DNxIO Support Page
Product Page – Documentation – Feature Comparison – Connection Chart
Get drivers here https://my.avid.com/esd section: Avid Artist | DNxIO
Slot configuration guidelines for DNxIO What slot should I use?
Avid tested systems: Qualified Mac And Windows Systems
For stability, Install Mac/Windows properly!
BIOS, System Configuration Guidelines and Slot Configurations Link
MC 2019.12.5 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1909 or later), 8.1, 7 sp1
MC 2019.12.4 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1909 or later), 8.1, 7 sp1
MC 2019.12.3 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1909 or later), 8.1, 7 sp1
MC 2019.12.2 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1809 or later), 8.1, 7 sp1
MC 2019.12.1 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1809 or later), 8.1, 7 sp1
MC 2019.12 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1809 or later), 8.1, 7 sp1
MC 2019.11 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1803 or later), 8.1, 7 sp1
MC 2019.9 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1803 or later), 8.1, 7 sp1
MC 2019.8 Supports Mac OS 10.14.6, 10.13.6, 10.12.6 – Win 10 (1803 or later), 8.1, 7 sp1
MC 2019.7 Supports Mac OS 10.14.5, 10.13.6, 10.12.6 – Win 10 (1803 or later), 8.1, 7 sp1
MC 2019.6 Supports Mac OS 10.14.5, 10.13.6, 10.12.6 – Win 10 (1803 or later), 8.1, 7 sp1
Avid KB here!
Here’s a link to a guide with information about system requirements depending of what kind of workflows,
codecs, and resolutions you are going to work with.
You can for download Media Composer 2019.x from here
From your account page: https://my.avid.com/products
Download Center direct link for updates: https://my.avid.com/esd
Or use Avid Link – Download the installer for Avid Link from here – Here’s the install guide
Trouble accessing download center? Make sure you have created an account, then access your account to get updates.
For more info about your Master Account: Click Here
http://www.avid.com/support
Scroll down to search the Knowledge Base – Search for keywords that are unique to an error message, or format, or version. I normally search sorted on date.
Here is a direct link to the KB Search for Media Composer Sorted on date.
Info about the different support levels: Standard / Expert Plus / Elite and a brochure
Need to call Avid Support? ..and you got Expert Plus, or Elite Support
Contact Avid Broadcast and Video Support
Here is a guide on how to create a support case.
If it’s not a technical issue, but Web-Store support, or Physical Returns, or Digital Returns.
Then you can use This Link
Use this form if you have problems with your Portal Account or problems accessing support pages.
..and you just need to contact Avid support without the need to login.
Here is a handy Avid Plug-In Finder page.
For more info, and guides on NewBlue Titler check this page here.
What antivirus software is qualified? How should it be configured?
Download link and info about QuickTime Support and Security for Windows
The Avid QuickTime PE Codecs are installed automatically with the editor,
The QuickTime LE codecs should not be installed on the Media Composer.
If you need to play QuickTime files encoded with Avid Codecs, on a system that doesn’t have Media Composer installed then get:
Latest v2.7.3 with DNxHR – DNxHD Codec Information
Here is a guide regarding the future of DNx Codecs and Apple QuicTime this does not just Affect Avid Products, but quite a list of QuickTime codecs
You can find the High-Resolution workflow guide here, and the File based workflow guide here
Talk to fellow Media Composer, NewsCutter and Symphony users on the
Avid Community Forums:
Professional Video Editing Forums – Broadcast NewsRoom – Avid Options
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